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Onyx Bridge Wealth Group
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Privacy Policy

How we collect, use, and protect personal information.

Our Commitment to Privacy

Effective Date: September 5, 2025
Last Updated: September 22, 2025

Onyx Bridge Retirement Group, LLC (“OBRG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect in the course of providing retirement plan administration and related services. This Privacy Policy explains how we collect, use, share, and protect information about you, as well as your rights under federal and state law.

Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, address, email, phone number, Social Security number, date of birth.
  • Employment Information: Employer, job title, compensation, hire date, and other plan participation data.
  • Financial Information: Account balances, contributions, investment elections, transaction history.
  • Beneficiary Information: Family or dependent details provided in connection with plan benefits.
  • Internet / Technical Information: Limited log or usage data if you interact with our online portals or website.

We collect this information directly from you, from your employer/plan sponsor, and from other service providers such as custodians, recordkeepers, or investment companies.

How We Use Your Information

We use personal information to:

  • Administer retirement plans and process participant transactions.
  • Communicate with you, your employer, and authorized plan representatives.
  • Maintain accurate records and comply with legal/regulatory obligations.
  • Protect against fraud, unauthorized access, or other illegal activities.
  • Improve our services and operate our business efficiently.

We do not use your information for advertising or unrelated marketing purposes.

How We Share Information

We do not sell personal information. We may share information only as permitted or required by law:

  • With your plan sponsor, trustee, recordkeeper, custodian, or investment provider.
  • With professional service providers (e.g., auditors, attorneys, accountants) bound by confidentiality.
  • With regulators, courts, or government authorities when legally required.
  • With vendors or contractors that perform services on our behalf, subject to contractual safeguards.

Safeguards

We maintain physical, electronic, and procedural safeguards consistent with applicable federal and state regulations to protect the confidentiality, integrity, and security of your personal information. Access is limited to employees who need the information to perform their duties.

Retention of Information

We retain personal information as long as necessary to provide services, comply with applicable laws, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Right to Know/Access: Request details about the categories and specific pieces of personal information we have collected.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Delete: Request deletion of personal information, subject to exceptions (e.g., legal obligations).
  • Right to Opt Out of Sale/Sharing: OBRG does not sell personal information.
  • Right to Limit Use of Sensitive Information: You may request how we limit certain uses of sensitive personal information (e.g., Social Security numbers).
  • Right of Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

These rights may apply under state laws including the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act, Virginia Consumer Data Protection Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, Montana Consumer Data Privacy Act, and others.

Exercising Your Rights

You (or your authorized agent) may submit a request by:

We may need to verify your identity before processing requests. Certain requests may be denied where exceptions apply under federal or state law.

Children’s Privacy

Our services are intended for adults in connection with retirement plans. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify clients by posting the revised policy on our website and updating the effective date.

Full Privacy Policy Document

For complete details, please review the full Privacy Policy document.

Questions or Additional Information

If you have questions or would like additional information, please contact us:

Onyx Bridge Retirement Group, LLC
1101 Wootton Parkway, Suite 400
Rockville, MD 20852

Phone: (301) 840-6550

Email: Info@OBRetirement.com